Discover the advanced tools and features of Connect
Optimation Connect has been created to transform the way officers supervise individuals in the community to improve efficiency, reduce recidivism and create better outcomes. The product offers powerful integrated features and a seamless experience for users across all channels: web, mobile and custom-designed kiosks.
Tools & Resources for Rehabilitation
Access and organize rehabilitation documents and resources directly within the Connect product for enhanced support to supervised individuals.
- Targeted resources tailored to individual needs.
- Comprehensive support through diverse rehabilitation materials.
- Efficient allocation of resources for personalized assistance.
- Enhanced guidance with easy access to relevant documents.
- Tailored interventions based on centralized rehabilitation data.
Self-report & Respond to Curfew Checks
Simplify the process of adhering to supervision requirements through the advanced self-reporting and randomised location-based curfew check features.
- Streamlines supervision compliance.
- Enhances accountability and transparency.
- Reduces administrative burden for supervisors.
- Increases efficiency of curfew monitoring.
- Improves overall supervision experience.
Communicate with Supervising Officers
Simplify and enhance communication between supervised individuals and officers with direct connectivity through a secure, audited channel.
- Fully secure and instant 2-way chat
- Access fully controlled by the officers for each SI
- Multi-channel – mobile/kiosk/web
- Generates alerts to manage response in dashboard /reallocate/etc.
- Familiar instant messaging with secure look and feel
- Retains full history for the supervised individual
View, Check and Update Personal Details
Facilitate simple self-service of personal information by granting users access to securely view, check, and update their details.
- SI’s are given direct access
to their data - SI’s can submit changes with automated integration and update back to IOMS removing manual work
- Officer can approve or decline changes via electronic workflow
View and Manage SI Details
Ensure officers have all essential information readily available, aggregating crucial data from the core system into a tailored, focused summary interface.
- Targeted resources tailored to individual needs.
- Comprehensive support through diverse rehabilitation materials.
- Efficient allocation of resources for personalized assistance.
- Enhanced guidance with easy access to relevant documents.
- Tailored interventions based on centralized rehabilitation data.
Document Access and Management
Ensure information readiness and accessibility across web portal, kiosk, and mobile app platforms for seamless document management
- Streamlined access to documents anytime, anywhere.
- Centralized repository for easy management and retrieval of all documents.
- Secure permissions ensure only authorized users can view and modify documents.
Community Work
Supervised Individuals can directly monitor and manage remaining community service hours with the user-friendly features of Connect.
- Reminders and calendar to encourage compliance and attendance
- NGOs can enter community service hours and approved timesheets directly
- Comprehensive reporting tools for monitoring community service progress and compliance
Biometric Identification
Enhance identity verification through secure and efficient Biometric Integration for Enhanced Identity Verification across Multiple Platforms
- Biometrics captured at induction, or at any time through the Officer Portal via PC attached fingerprint scanner and camera.
- Currently in production with Industry-leading Kojak scanners. By Integrated Biometrics.
- Extensible to allow other forms of capture if required (palm, iris, etc)
- Biometrics used for identify verification on Kiosks and mobile devices.
- Full biometric data purge available on completion of sentence
Officer Web Portal
The Officer Portal provides secure access for all of the Connect capabilities in a simple and intuitive to use web-portal.
- One-stop portal for officers to manage communication and compliance with their case-loads
- Dashboard view for urgent and non-urgent events and actions
- Powerful SI search
- SI Details lookup, providing access to all information needed in day-to-day case management of SIs
- Customised workflows and digital forms
- Integrated Officer and location Calendars
Officer Dashboard View
Instant access to see all relevant case-load alerts, notifications, and requests, with navigation to action-based features and workflows.
- Complete oversight of all case-load and location activity as an officer
- Instant visual prompts for urgent actions and event notifications
- Allows for immediate reaction to urgent events, and streamlined workflows for less time-critical approvals and reviews
- At-a-glance ability to see if unread messages from case-load.
Mobile Application
Dynamic experience with the Connect product's Mobile Application, providing intuitive navigation and convenient access to a range of features for enhanced connectivity and functionality.
- Secure access incl. Biometric verification
- Online and offline access to My Documents and information
- Calendar and reminders
- Officer Chat/messaging
- Self-reporting and Curfew Checking
- Application requests
- Action List and Helpful links
- Individual feature access can be customised by the Officer
Self-service Kiosk
Provide users with an accessible experience through the Connect product's self-service kiosk, offering secure and direct access to various functionalities.
The custom-designed kiosk integrates rich biometrics with a simple UI delivered as a robust free-standing device that can be installed in any office and remotely administered via the platform.
- Digital biometric self-report saving officer time
- Provision of multiple self-service features allowing users to:
- Communicate with their officer,
- Check their information and documents
- View their calendar
- Apply for leave permits etc
Self Service Portal
Effortlessly manage tasks, functions, and communication through a comprehensive web portal, featuring an intuitive dashboard and multi-channel communication and document/resource management.
- Provides a web-based portal for SIs to perform all functions available on the kiosks and mobile apps other than those that require biometric verification or GPS location.
- Easy management with clear Dashboard
- Ability to communicate, apply for permits /variations, view calendar appointments, actions and tasks, access helpful information
- Communication with chat messaging, email and text
- Set appointments and receive automatic reminders with notifications
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Mobile GPS-based Curfew Check
A cost-effective option for curfew checking lower-risk offenders using mobile app workflow and GPS-location technology.
- Reduce the use of land-line call centre curfew checks
- Low-cost alternative to electronic monitoring for lower-risk offenders
- Ability to define flexible geo-fences
- Default profiles for rural/urban geofencing
- Random curfew checks based on specific conditions of SIs, including black-out windows
- Integrated workflows alerting officers to curfew check failures and success
- GPS tampering/spoofing detection