Meet the Optimation Leadership Team
Richard Wyke - Chief Executive Officer
Richard is a digital and technology leader with a strong record of delivering business outcomes in complex, regulated environments.
He has held senior executive roles across product, technology, and digital transformation. Leading the global scaling of digital platforms, building innovative fintech systems, and integrating AI to improve customer experience. He has also been repeatedly recognised among New Zealand’s top CIOs for innovation, data-driven strategy, and value creation.
Known for his transparent, collaborative style, Richard focuses on business-led, secure, and outcomes-driven use of AI and modern digital platforms.
Cherrie Wheeler - General Manager, Presto
Scarlett Maddock - Head of Digital Enablement
A passionate people leader with a customer-centric mindset, Scarlett’s 15 years + in the tech sector has taken her from London to New Zealand. Leading the digital analysis and design practice here at Optimation, Scarlett brings her knowledge of systems thinking, analysis and service design to connect people and technology to deliver Business outcomes.
Scarlett’s specialism is understanding and designing for complex eco-systems with legacy systems, creating simple and comprehensive customer journeys through a collaborative, facilitative practice of design leadership.
Sarah Codling - Head of Delivery
Caroline Angel - Head of Operations
Caroline is an experienced operations professional with a demonstrated history spanning international trade and development, financial services, entertainment, and IT industries. Known for her ability to bring clarity and structure to complex environments, she combines deep expertise in process improvement, project coordination, and strategic planning with a collaborative, people-first approach that keeps teams aligned and organisations moving forward. At Optimation, she channels these strengths into ensuring the business runs at its very best.
Before joining Optimation, Caroline built an impressive career across some of the industry's leading organisations. At Autodesk and Moxion, she led post-merger integration over three years - a role that demanded both precision and adaptability. At Datacom, she progressed from Operations Coordinator to Practice Lead for Delivery Operations, a testament to her drive and leadership. Earlier in her career, she gained valuable experience at New Zealand Trade and Enterprise and Fisher Funds. Caroline holds a Bachelor of Arts in English and History from the University of Auckland and is an ICAgile Certified Professional.
Outside of work, Caroline loves to travel and explore new cultures, stays active through Pilates, and is an avid reader.