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What's possible.

World-class enterprise AI, IT consulting, and custom software engineering that underpin real progress for your business.

What's possible. Made Real.

World-class enterprise AI, IT consulting, and custom software engineering that underpin real progress for your business.

 

AI is changing how every organisation works. We help you cut through the hype and apply AI where it makes a measurable difference - automating workflows, uncovering insights in your data, and enhancing customer experiences. We focus on where new capabilities make a measurable difference, not just where they’re fashionable.

Services

We’re trusted partners in innovation and change, known for embracing new technology waves and consistently delivering results for our long‑term clients.

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Practical AI Integration
Practical AI Integration

Navigate the AI landscape with a pragmatic approach. We focus on integrating proven AI solutions to deliver real business value, enhance existing systems, and drive efficiency without requiring a large upfront investment or unnecessary risk.

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Consulting Services
Consulting Services

Make confident technology and investment decisions. Optimation’s consultants combine deep enterprise experience with rigorous validation, ensuring your digital strategy, roadmaps, and project choices are grounded in clear ROI and a practical path forward.

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Experience & Design
Experience & Design

Great solutions need great user adoption. Our UX and service design teams create intuitive, human-centred experiences that reduce training, cut rework, and increase adoption. Getting the experience right early lowers project risk and total cost.

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Software Engineering
Software Engineering

We provide engineering squads and specialist talent to build, extend, and support your critical applications. From greenfield development to complex integrations and ongoing maintenance, our teams plug into your organisation to keep your software moving forward.

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Managed Services
Managed Services

We take responsibility for keeping your critical systems stable, secure, and evolving. Our managed services offer full or hybrid support for legacy and modern platforms, with SLAs tailored to your risk profile. Gain predictable performance and cost, freeing internal teams for innovation.

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Optimised Delivery
Optimised Delivery

Optimation has re-engineered its delivery for sharper budgets and timelines. Through lean practices and accelerators, we stand up solutions faster and more affordably, meeting the quality, security, and compliance standards enterprise and government demand. 

Delivering since 1992

NZ High Tech Awards 2025: Best Solution for the Public Good Award

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Air New Zealand
Air New Zealand

Built online booking innovations like Grab-A-Seat, airnewzealand.com, and self check‑in.

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Inland Revenue
Inland Revenue Enabled online processing for 7,000 staff, modernising how tax work gets done.
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Genesis Energy
Genesis Energy Our Equip billing engine, a global standout, became the operational backbone for both Meridian Energy and Genesis.
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Pinnacle Life
Pinnacle Life Built the background engine for Pinnacle Life’s online life insurance advice tool, integrating it with their digital underwriting platform. A first‑of‑its‑kind tool in NZ.
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Department of Corrections
Department of Corrections Lead partner for one of NZ’s biggest application support and modernisation programmes, giving frontline staff better tools.
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Te Ara: Encyclopedia of NZ
Te Ara: Encyclopedia of NZ Built the world’s first online national encyclopedia, winning global innovation awards.
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Medical Council of NZ
Medical Council of NZ Designed and built a custom system to manage doctor registration and certification safely and reliably.
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Tower Insurance
Tower Insurance Supported the move to a new EIS core insurance system and took on ongoing support for this critical platform.

Industries we serve

Energy & Utilities

Powering billing, operations, and digital channels for leading energy providers.

Financial & Insurance

Enabling digital-first products, advice tools, and efficient core processes.

Health & Social Services

Supporting resilient, secure systems that underpin care and community services.

Transport & Logistics

Building and supporting systems that keep people and goods moving reliably.

Government & Public Sector

Modernising critical platforms for tax, transport and justice.

Recent work

How we help

Modernising for the Future

Can’t replace core systems  but need better performance and experiences?
We specialise in pragmatic application modernisation. Instead of costly, disruptive replacements, we deliver targeted upgrades and refreshed user experiences that boost performance, extend system life, and drive efficiency.

 

Smart IT Strategy & Investment

Not sure which technology investments will really pay off or how AI applies to your business? Our consulting and digital services provide clarity and confidence. We help validate strategic decisions, prioritise high‑ROI investments, and demystify AI so you can back practical solutions with measurable impact.

Optimising Delivery & Resources

Under pressure to deliver faster, reduce cost, and balance in‑house and external teams? We offer flexible software engineering, resource augmentation, and managed services. We help you scale capability, optimise costs, and maintain continuous support for both new and legacy systems.

 

Unlocking Data & Insights

Siloed data and processes are blocking the insights you need.
We break down data silos and streamline processes, turning raw information into actionable insights. Our solutions help you access, analyse, and use your data to make smarter decisions and drive innovation.

Connect with our experts