End-to end management of all IT- related testing
An Optimation Managed Services offering at one of New Zealand’s largest telco's entailed end-to-end management of the design and execution of all IT-related delivery testing.
Conducted over multiple Test Phases from systems integration testing through to user acceptance testing and production verification, a team of approximately 45 Optimates worked in areas from the Network to the BSS layer. The team was made up of both permanent and contracted staff to ensure a comprehensive range of skills.
Using an Optimation devised testing framework that was scaled and customised to fit the telco’s business, we were able to show savings with the reuse of test artefacts from one project to another and assist with knowledge retention across the team.
A Continuous Improvement Register was also included so that ideas for improvements could be developed to further enhance the process and, once approved by the business owners, realise savings in time and cost.
The testing team at Optimation takes its responsibility to quality very seriously. During a year when over 100 projects were delivered to production, we had no Severity 1 or Severity 2 defects released in production that were attributable to errors in testing.
Meeting the highest international standards of security and process
Data Security Standard is a worldwide industry standard developed to control the management of credit card data. This is particularly relevant for organisations exchanging considerable amounts of credit card information each day in the normal course of business.
Optimation has been involved in a PCI compliance project to help our client, a leading New Zealand telco with a large number of daily transactions, meet these stringent international standards.
A key component of the project was to design and develop solutions to ensure that the credit card transactions were secure between our client and other businesses. We were also required to implement the integration layer that allows the client’s systems to make credit card payments.
In achieving the desired outcomes, our client – and their customers – can transact business with confidence, knowing they are meeting the highest international standards of security and process.
Mobile Coverage application
Optimation designed, developed and tested a mobile coverage application for one of NZ’s leading providers that leveraged Google maps to display available radio and network coverage. This involved providing continuous maintenance to update the coverage details as they became available by the network team to make sure that network coverage is kept current. The outcome was customers could view network coverage via the website.
Mobile registration application
Optimation helped in the architecture and design of a new mobile registration application that runs on native Android and iPhone devices. The project also involved testing the native application and all server side components involved. The outcome was a mobile self-registration application the users can download from the Apple Store or Google Play.