Optimation designed and built MedSys, the core system used by the Medical Council of New Zealand to manage practitioner registration and on-going certification management requirements.
Medical Council Goes Online To Streamline Essential Services
"MedSys is designed to be intuitive for our users, and to guide them through processes step-by-step.”
The Medical Council of New Zealand (MCNZ) registers all doctors in New Zealand and carries out responsibilities in the areas of standards, conduct, and competence. It manages its core business of practitioner registration and ensures legislative compliance through its core MedSys system.
MedSys comprises a central registration database and a workflow engine that guides users through business rules-based processes. The system is fully integrated with MCNZ's existing electronic document and records management system.
The Challenge: To Improve The Efficiency And Capability Of A Vital Service
Optimation worked with MCNZ over several years to design, develop, and implement MedSys. By automating many business processes and providing important monitoring and reporting functionality, MedSys helps improve efficiency while ensuring legal compliance and auditability. It also enables MCNZ to deliver a growing range of services over the web.
The development of MedSys has delivered business benefits including:
- Generating operational efficiencies from streamlined work processes
- Supporting development and delivery of more services over the web
- Enabling MCNZ to quickly adapt to new legislative and business requirements
- Providing improved monitoring functionality to enable MCNZ to continue to develop its reporting capability
- Decreasing business risk
- Assuring legislative compliance and auditability of processes
- Providing a fit-for-purpose platform to support further re-engineering of business processes
A Complete Solution Designed And Built To Fit The Purpose
Planning for the MedSys project kicked off in 2006, and more than three years' work went into design, software architecture, software development, testing, and the data analysis and migration strategy.
- Design and architecture consulting
- Software development and project management using agile methodologies to ensure a close fit with evolving business requirements
- Expertise in applying business rules within systems and processes
- Integration with EDRMS and other systems
- Data analysis, cleansing and migration
- On-going enhancements to functionality, including online services
- Testing and outcomes measurement throughout the development process
- Long-term application support and maintenance
A Close Working Relationship Was The Essential Ingredient
"Optimation worked closely with us throughout the entire development process, which meant they developed a comprehensive understanding of our business requirements and how we worked," says Medical Council CEO Philip Pigou. "A key part of the overall strategy has been to test, measure, and check that deliverables matched our business needs and specified outcomes at every stage, and that has been critical to the overall success of the project."
"MedSys is designed to be intuitive for our users, and to guide them through processes step-by-step. It is based around workflows rather than being simply a data recording system, and as we continue to develop it we will become more efficient and productive. It also reduces our business risk and ensures we meet legal compliance requirements," explains Mr Pigou.
"The software components and the workflow engine have been designed with a lot of in-built flexibility, so we can amend workflows and processes to adapt to future changes in our business, such as new legislation or policies."
OTHER PULL QUOTES:
"Optimation worked closely with us throughout the entire development process, which meant they developed a comprehensive understanding of our business requirements and how we worked."
"A key part of the overall strategy was to test, measure, and check that deliverables matched our business needs and specified outcomes at every stage, and that has been critical to the overall success of the project."